Last updated: January 1, 2025
All sales are final once work has begun. We offer a satisfaction guarantee that includes two rounds of revisions to ensure you're happy with the result.
If you request a refund before we have started work on your project (typically within 24 hours of payment), we will issue a full refund, no questions asked.
Once work has begun, refunds are not available because our team's time and expertise has been applied to your project. However, we will always work with you to resolve any issues through our revision process.
Our satisfaction guarantee includes two rounds of revisions. If after completing revisions you remain unsatisfied for reasons within our control, we will discuss options on a case-by-case basis.
In exceptional circumstances, partial refunds may be considered at our sole discretion. Contact us to discuss your situation.
Filing a chargeback for work that has been delivered is considered fraud. We will contest all chargebacks with full documentation of delivered services.
Contact us at hello@automifya.es within the eligible window with your order details and reason for the refund request. We respond within 1 business day.